Important Notice
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and ph789 ("ph789", "we", "us", "our") governing your use of the ph789.one website and all associated services. By creating an account, making a deposit, or placing a wager on ph789, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree, you must not use the ph789 platform.
In these Terms, the following definitions apply unless the context requires otherwise:
- "Platform" means the ph789 website accessible at ph789.one and all associated mobile-optimized interfaces, game lobbies, and account management pages.
- "Account" means the registered player account created by a User on the ph789 Platform.
- "Real Money Balance" means funds deposited by the Player and held in the Player's ph789 Account for wagering purposes.
- "Bonus Balance" means promotional credits, free spins value, or other non-cash incentives credited to a Player's Account subject to wagering requirements.
- "Wager" means any bet placed by a Player using Real Money Balance or Bonus Balance on any game or event available on the Platform.
- "KYC" means Know Your Customer — the identity and age verification process required before withdrawals are processed.
- "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body that regulates gaming activities in the Philippines.
- "PHP" or "₱" means Philippine Peso, the official currency of the Republic of the Philippines and the sole transaction currency on ph789.
By accessing or using the ph789 Platform in any capacity — including browsing the website, registering an Account, making a deposit, or placing a Wager — you unconditionally accept and agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and any additional rules or promotional terms published on the Platform from time to time.
These Terms are effective as of the date stated above and supersede all prior agreements between you and ph789 relating to your use of the Platform. ph789 reserves the right to amend these Terms at any time. Continued use of the Platform following
notification of any amendment constitutes your acceptance of the revised Terms.
Binding Agreement
Your use of ph789 constitutes a binding legal agreement. If you are accessing the Platform on behalf of another person, you represent that you have the authority to bind that person to these Terms. ph789 recommends that all Players retain a copy of these Terms for their records.
To register and maintain an Account on ph789, you must satisfy all of the following eligibility requirements at all times:
- You must be at least 21 years of age as required under Philippine gaming regulations. ph789 strictly enforces this age limit and will request government-issued Philippine ID documents to verify age before processing any withdrawal.
- You must be physically located within a jurisdiction where online gambling is lawful at the time of play. It is your sole responsibility to ensure that your use of ph789 complies with the laws applicable in your location.
- You must not be a current employee, contractor, director, or officer of ph789, nor an immediate family member of any such person.
- You must not be subject to any self-exclusion order, whether imposed by ph789 or any other gaming operator or regulatory body.
- You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, residential address, and a valid email address.
- Each individual may register only one Account. Multiple accounts per person are strictly prohibited regardless of the device, IP address, or payment method used.
ph789 reserves the right to request identity verification documents at any time. Failure to provide satisfactory documentation within the timeframe specified by ph789 may result in Account suspension and withholding of funds pending verification.
Age Verification — 21+ Strictly Enforced
Philippine law requires all casino-style gambling participants to be at least 21 years of age. ph789 enforces mandatory KYC verification using valid Philippine government-issued identification documents such as a passport, driver's license, SSS ID, PhilSys National ID, or UMID card. Accounts where age cannot be verified will be restricted from real-money play and withdrawals until verification is completed satisfactorily.
You are solely responsible for maintaining the confidentiality of your ph789 Account login credentials, including your username, password, and any two-factor authentication codes. ph789 will never ask you for your password via email, live chat, or any other communication channel.
- You must not share your Account credentials with any other person or allow any third party to access or use your Account.
- You must notify ph789 support immediately if you suspect unauthorized access to your Account or if your login credentials have been compromised.
- ph789 shall not be liable for any losses arising from unauthorized Account access where the Player has failed to maintain adequate security of their credentials.
- ph789 recommends enabling two-factor authentication (2FA) on your Account for enhanced security.
- All transactions conducted through your Account are deemed to have been authorized by you unless you have notified ph789 of a security breach prior to the transaction occurring.
5.1 Deposits
ph789 accepts deposits in Philippine Peso (PHP / ₱) only. Approved deposit methods include GCash, Maya (formerly PayMaya), and bank transfers via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit card deposits may also be available subject to your issuing bank's policies.
Cryptocurrency deposits are not accepted. Credit card deposits for gambling purposes are not accepted in compliance with Philippine regulations. ph789 reserves the right to return deposits made via unapproved methods and to charge any applicable processing fees to the Player's Account.
Minimum and maximum deposit amounts are displayed in the cashier section of your Account and may be updated from time to time. ph789 does not charge deposit fees, however your payment provider may apply their own transaction charges.
5.2 Withdrawals
Withdrawal requests are processed to the same payment method used for the most recent deposit where technically possible. ph789 reserves the right to request full KYC documentation before processing any withdrawal. Withdrawal processing times are as follows:
- GCash / Maya: Typically processed within 1–24 hours of approval.
- Bank Transfer: Typically processed within 1–3 banking days of approval.
- Debit Card: Processing times vary by issuing bank, typically 1–5 banking days.
ph789 reserves the right to conduct enhanced due diligence on withdrawal requests that exceed certain thresholds or that are flagged by our fraud detection systems. During such reviews, withdrawal processing may be temporarily delayed. Players will be notified of any such delay and the documentation required to complete the review.
Withdrawal Conditions
Withdrawals will only be processed to verified Accounts. Players must have wagered their deposit amount at least once before a withdrawal of deposited funds is permitted. Bonus funds are subject to separate wagering requirements as detailed in Section 6. ph789 reserves the right to apply a maximum withdrawal limit per transaction or per day, which will be communicated in the cashier section of your Account.
ph789 offers various bonuses and promotional incentives to eligible Players from time to time. All bonuses are subject to the following general conditions in addition to any promotion-specific terms published alongside each offer:
- Bonuses are available to eligible Players only. ph789 reserves the right to determine eligibility at its sole discretion.
- All bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier, eligible games, and time limit for each promotion are specified in the individual promotion's terms and conditions.
- Unless otherwise stated, bonus funds must be wagered before Real Money Balance is used. Players may opt out of a bonus at any time, however any bonus balance and associated winnings will be forfeited upon opt-out.
- ph789 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
- Bonuses may not be transferred between Accounts or exchanged for cash outside of the applicable wagering requirements.
- Abuse of bonuses — including but not limited to creating multiple Accounts to claim bonuses, exploiting promotional terms, or coordinating with other Players to manipulate bonus outcomes — will result in immediate Account suspension and forfeiture of all balances.
- ph789 reserves the right to reclaim bonus funds and associated winnings from any Player found to have obtained a bonus through fraudulent means.
Wagering Requirement Example
If a promotion specifies a 30x wagering requirement on a ₱500 bonus, the Player must wager a total of ₱15,000 (₱500 × 30) on eligible games before the bonus balance becomes withdrawable. Contributions from different game types toward wagering requirements vary and are specified in each promotion's terms. Live casino games and sports bets may contribute at a lower rate than slots.
All games available on ph789 are governed by their individual game rules, which are accessible within each game interface. In the event of a conflict between individual game rules and these Terms, these Terms shall prevail except where the individual game rules expressly state otherwise.
- ph789 uses certified Random Number Generator (RNG) technology for all applicable games. Game outcomes are determined independently and cannot be influenced by ph789 or any Player.
- In the event of a technical malfunction, disconnection, or system error during gameplay, ph789 reserves the right to void the affected round and return the wagered amount to the Player's Account. ph789 shall not be liable for any losses arising from technical failures beyond its reasonable control.
- Bets placed after the official close of a betting market — whether due to a system error or otherwise — are void and will be refunded.
- ph789 reserves the right to void any Wager that was placed using funds obtained through fraudulent means or in violation of these Terms.
- Maximum win limits may apply to individual games or game categories. These limits are displayed within the relevant game interface or in the game provider's published rules.
The following activities are strictly prohibited on the ph789 Platform. Engaging in any prohibited conduct will result in immediate Account suspension, forfeiture of balances, and may be reported to relevant Philippine law enforcement or regulatory authorities:
- Registering more than one Account, whether under your own name or using false identity information.
- Using automated software, bots, scripts, or any artificial intelligence tools to place Wagers or interact with the Platform.
- Exploiting software bugs, errors, or vulnerabilities in games or the Platform for financial gain. Any winnings obtained through exploitation of errors are void and will be reclaimed.
- Colluding with other Players to gain an unfair advantage in any game, particularly in live poker or other player-versus-player formats.
- Using the Platform for money laundering, terrorist financing, or any other illegal financial activity. ph789 is required to report suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines.
- Engaging in chargebacks or payment disputes in bad faith after receiving gaming services.
- Accessing the Platform from a jurisdiction where online gambling is prohibited by law.
- Providing false, misleading, or fraudulent information during registration or KYC verification.
Anti-Money Laundering Compliance
ph789 is committed to full compliance with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended). We are required by law to monitor transactions, conduct customer due diligence, and report suspicious activity to the AMLC. Players who engage in structuring transactions to avoid reporting thresholds or who use the Platform to launder funds will be reported to authorities and their Accounts permanently closed.
All content on the ph789 Platform — including but not limited to the ph789 brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of ph789 or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to:
- Copy, reproduce, distribute, or publicly display any Platform content without prior written consent from ph789.
- Modify, adapt, translate, or create derivative works based on Platform content.
- Use the ph789 brand name, logo, or trademarks in any manner that implies endorsement or affiliation without written authorisation.
- Reverse-engineer, decompile, or disassemble any software or technology used on the Platform.
To the maximum extent permitted by applicable Philippine law, ph789 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
ph789's total aggregate liability to any Player in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.
ph789 does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. ph789 shall not be liable for any losses arising from Platform downtime, technical failures, or interruptions to internet connectivity beyond its reasonable control.
Gambling Risk Acknowledgement
By using ph789, you acknowledge that gambling involves financial risk and that you may lose some or all of the funds you deposit. ph789 does not guarantee any winnings and is not responsible for gambling losses incurred on the Platform. You agree to gamble only with funds you can afford to lose and to make use of the responsible gaming tools available on the Platform.
ph789 is committed to promoting responsible gaming and minimising gambling-related harm. We provide the following tools to all registered Players at no charge:
- Deposit Limits: Set daily, weekly, or monthly deposit limits on your Account to control your spending.
- Loss Limits: Set a maximum loss threshold over a defined period. Once reached, further wagering is restricted until the limit period resets.
- Session Time Reminders: Receive notifications after a defined period of continuous play to encourage regular breaks.
- Cooling-Off Period: Temporarily suspend your Account for a period of 1 to 30 days. During a cooling-off period, you will not be able to log in, deposit, or wager.
- Self-Exclusion: Permanently exclude yourself from the ph789 Platform. Self-exclusion requests are processed within 24 hours and are irreversible for a minimum period of 6 months.
If you believe you or someone you know may have a gambling problem, we encourage you to seek professional support. ph789 supports the responsible gaming initiatives promoted by PAGCOR and encourages Players to visit our Responsible Gaming page for further resources and guidance.
PAGCOR Responsible Gaming Reminder
⚠ Gambling is addictive. Know when to stop. ph789 strictly enforces the 21+ age requirement and encourages all Players to gamble responsibly. If gambling is no longer fun and is causing financial or personal difficulties, please use our self-exclusion tool or contact our support team immediately.
ph789 reserves the right to suspend, restrict, or permanently close any Player Account at its sole discretion, with or without prior notice, in the following circumstances:
- Breach of any provision of these Terms or any other policy published on the Platform.
- Failure to complete KYC verification within the required timeframe.
- Suspected fraudulent activity, money laundering, or other illegal conduct.
- Chargebacks or payment disputes initiated by the Player in bad faith.
- Receipt of a self-exclusion request from the Player or a court or regulatory order.
- Reasonable suspicion that the Account is being used by a person under 21 years of age.
Upon Account closure for breach of these Terms, ph789 reserves the right to forfeit any Real Money Balance and Bonus Balance held in the Account. Where an Account is closed for reasons other than breach — such as a voluntary closure request — any verified Real Money Balance will be returned to the Player via the original deposit method following completion of KYC verification.
Players who wish to voluntarily close their Account may do so by contacting ph789 customer support. Voluntary Account closure requests will be processed within 5 business days.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of a dispute between a Player and ph789, the parties agree to first attempt to resolve the matter through ph789's internal complaints procedure. Players may submit a formal complaint by contacting ph789 customer support in writing. ph789 will acknowledge all formal complaints within 48 hours and provide a substantive response within 14 calendar days.
If a dispute cannot be resolved through the internal complaints procedure, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Players who believe ph789 has acted in breach of its regulatory obligations may also file a complaint with PAGCOR through the appropriate regulatory channels.
ph789 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, ph789 will notify registered Players via email or a prominent notice on the Platform at least 7 days before the changes take effect, except where immediate changes are required by law or regulatory directive.
The most current version of these Terms will always be available on the ph789 website at ph789.one/terms-conditions. The effective date at the top of this document indicates when the current version came into force. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree to any amended Terms, you must stop using the Platform and may request voluntary Account closure as described in Section 12.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the ph789 Platform, please contact our customer support team through the following channel:
Customer Support
Email:
[email protected]
Live Chat: Available 24/7 via the ph789 Platform
Response Time: Within 24 hours for email; under 2 minutes for live chat during peak hours
Languages: English and Filipino
For regulatory matters or complaints that cannot be resolved through our internal process, Players may contact PAGCOR through the official Philippine government channels for gaming regulation.
These Terms & Conditions were last updated on 1 May 2026 and are effective from 1 January 2026. ph789 is an online gaming platform serving Filipino players. All services are intended for entertainment purposes only. Players must be 21 years of age or older. Gambling is addictive — know when to stop.