At ph789, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights as a data subject under Philippine law. Please read it carefully before using ph789.one.
These highlights summarise our key privacy commitments. The full legal text follows below and governs in all cases.
ph789 is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and security of every player who trusts us with their personal information. This Policy applies to all personal data processed by ph789 in connection with the operation of ph789.one, including account registration, identity verification, financial transactions, customer support interactions, and marketing communications.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, which together govern your use of the ph789 Platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
For the purposes of the Philippine Data Privacy Act of 2012, ph789 is the Personal Information Controller (PIC) in respect of the personal data collected through ph789.one. As PIC, ph789 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data privacy laws.
ph789 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and the Data Privacy Act. Contact details for the DPO are provided in Section 14 of this Policy.
ph789 collects the following categories of personal data in connection with the provision of its services:
ph789 collects personal data through the following means:
ph789 processes your personal data only for specified, explicit, and legitimate purposes. The table below summarises the primary purposes of processing and the corresponding legal basis under the Data Privacy Act:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| Identity verification (KYC) and age verification (21+) | Legal obligation (PAGCOR regulations, AML Act) |
| Processing deposits and withdrawals | Performance of contract |
| Fraud detection and prevention | Legitimate interest; legal obligation |
| Anti-money laundering monitoring and AMLC reporting | Legal obligation (RA 9160 as amended) |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation; legitimate interest |
| Marketing and promotional communications | Consent (opt-in; withdrawable at any time) |
| Platform analytics and improvement | Legitimate interest |
| Legal and regulatory compliance | Legal obligation |
ph789 will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new lawful basis for processing.
ph789 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:
ph789 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC documents | 5 years from Account closure (AML Act requirement) |
| Financial transaction records | 5 years from transaction date (AML Act requirement) |
| Gaming session logs | 3 years from session date |
| Customer support records | 3 years from last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Self-exclusion records | Indefinitely (to prevent re-registration during exclusion period) |
| Server and access logs | 12 months |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ph789's data disposal procedures. Anonymised data that can no longer identify any individual may be retained indefinitely for statistical and analytical purposes.
ph789 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While ph789 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the security of your Account credentials and for notifying ph789 immediately if you suspect any unauthorised access to your Account.
ph789 uses cookies and similar tracking technologies on ph789.one to enhance your experience, remember your preferences, and analyse how the Platform is used. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of ph789.one. ph789 does not use cookies to collect sensitive personal information or to track your activity on third-party websites.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph789:
To exercise any of the above rights, please contact ph789's Data Protection Officer at [email protected]. ph789 will respond to all verified data subject requests within 15 calendar days. ph789 may request proof of identity before processing any data subject request to prevent unauthorised disclosure.
ph789 is strictly an adults-only platform. Philippine gaming regulations require all participants in casino-style gambling to be at least 21 years of age. ph789 does not knowingly collect personal data from individuals under the age of 21.
If ph789 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, ph789 will immediately suspend the relevant Account, delete the personal data collected, and report the matter to PAGCOR as required. If you are a parent or guardian and believe your child has registered on ph789, please contact us immediately at [email protected].
ph789 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting or KYC verification services — ph789 ensures that such transfers are subject to appropriate safeguards in accordance with NPC guidelines on cross-border data transfers.
These safeguards include contractual clauses that require the recipient to protect personal data to a standard equivalent to that required under the Philippine Data Privacy Act, and to process the data only for the specified purpose. ph789 will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards.
ph789 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, ph789 will notify registered Players via email or a prominent notice on ph789.one at least 7 days before the changes take effect.
The effective date at the top of this Policy indicates when the current version came into force. Your continued use of ph789 after the effective date of any update constitutes your acknowledgement of the revised Policy. We encourage you to review this Policy periodically to stay informed about how ph789 protects your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or ph789's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with ph789's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through the official NPC channels.
This Privacy Policy was last updated on 1 May 2026 and is effective from 1 January 2026. ph789 is an online gaming platform serving Filipino players. All services are intended for entertainment purposes only. Players must be 21 years of age or older. Gambling is addictive — know when to stop.
ph789 takes your privacy seriously so you can focus on what matters — playing your favourite casino games. Join Filipino players from Manila, Cebu, Davao, and across the Philippines. Must be 21 or older.